1. Introduction This Privacy Policy describes how Lockem (“we”, “us”, “our”) collects, uses, and shares personal information of users (“you”) who access and use our website. We are committed to protecting your privacy and ensuring that your personal data is handled safely and in accordance with the law.

2. Information We Collect We collect information about you in various ways when you use our website. This includes:

  • Personal Information you directly provide to us when you sign up for our services, subscribe to our newsletter, or interact with our customer service. This information may include your name, email address, phone number, and any other details you choose to provide.
  • Technical Data includes your IP address, browser type and version, time zone setting, browser plug-in types, geolocation information, operating system, and other technology on the devices you use to access our website.
  • Usage Data includes details of your visits to our website, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed, page response times, download errors, length of visits to certain pages, and methods used to browse away from the page.

3. How We Use Your Information We use the information we collect about you for several purposes, including:

  • To provide, maintain, and improve our services and website.
  • To manage your account and provide you with customer support.
  • To communicate with you about products, services, offers, and events offered by Lockem and others, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our website.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Lockem and others.

4. Sharing of Information We may share your information as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • With your consent or at your direction.

We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Policy.

5. Data Security We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no electronic storage system or transmission of information over the Internet can be guaranteed to be 100% secure.

6. Your Rights You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

8. Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Address: TagusPark Edificio Inovação II, Sala G19, 2740-122 Porto Salvo, Portugal
  • Email: [email protected]